Connection Theory
Privacy Notice
Last updated 6 September 2026
Who controls your information
Connection Theory Experiences Ltd, trading as Connection Theory, is the controller for personal information collected through this website. Privacy questions and rights requests can be sent to michael@millcapitalventures.com.
Information we collect
When you contact us, request a ticket, place an order request, join a list or apply to the Society, we receive the information you choose to provide: your name, organisation, email address, telephone number, enquiry type, preferred date and message. If you choose to record a Heaven’s Light Angel experience, the separate session consent explains the audio, video, transcription and Connection Record processing before it begins. Recording is optional. If secure checkout is activated, the payment provider processes your payment details under its own privacy notice and returns the order information needed for fulfilment; this website does not store full payment-card details. Our first-party analytics also records the page viewed, the referring page when supplied by your browser, the interaction label for selected links and the time of the event. It does not create an advertising profile.
Why we use it and our lawful basis
We use enquiry information to take steps at your request before a contract, deliver a confirmed service and keep necessary transaction records. Optional session recording, transcription and preparation of a Connection Record require a clear permission presented separately from marketing consent. We use consent for optional email updates. We use legitimate interests for proportionate, first-party site measurement and service improvement, balanced against visitor privacy.
Storage technologies
After you enter the site, a temporary browser-session flag prevents the entrance screen interrupting every page. It is cleared when that browser session ends. Your music choice is not retained for a later session. First-party page analytics is sent to our own database without creating an advertising profile. If optional advertising or third-party analytics is introduced, the site will ask for any consent required before it runs.
Sharing and retention
Information is available only to authorised Connection Theory staff and service providers needed to host the site, store enquiries or deliver a requested service. Any provider used to record or transcribe a Heaven’s Light Angel session will be identified in the session consent before use. We do not sell personal information. Enquiries are normally retained for up to 24 months after the last contact; transaction records may be kept longer where law requires; first-party analytics events are reviewed and should be deleted or aggregated after 12 months. The retention and deletion period for an optional session recording and Connection Record is confirmed before recording begins.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or object to our use of your information. You may withdraw marketing consent at any time. Contact us at the address above. You may also complain to the UK Information Commissioner’s Office at ico.org.uk.
Security and children
We use access controls and reputable infrastructure to protect information, but no online system can promise absolute security. The commercial services described here are intended for adults aged 18 and over.